Tech Support Professional

5 days ago


Bayan Lepas, Penang, Malaysia Metacloud Solution Full time

We are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients and ensuring that they receive the highest level of service.

Key Responsibilities:
  • Providing technical support to clients via various channels.
  • Resolving technical issues in web applications through efficient troubleshooting and problem-solving skills.
  • Collaborating with cross-functional teams to achieve business objectives.
  • Maintaining accurate records of client interactions and technical issues resolved.
  • Continuously improving processes and procedures to enhance customer satisfaction.
Requirements:
  • Candidates must possess strong analytical and problem-solving skills.
  • Experience in IT/Computer-Network/System/Database administration is preferred.
  • Ability to communicate effectively with clients and internal stakeholders.
  • Proficient in Mandarin and English as this role requires interaction with Mandarin-speaking clients from China.

Perks and benefits include medical coverage, miscellaneous allowance, parking, annual performance bonus, shift allowance, and team building activities.



  • Bayan Lepas, Penang, Malaysia Tentacle Tech Full time

    Job Overview:Tentacle Tech seeks a skilled IT Service Desk Analyst to provide technical assistance to users through various channels.Key Responsibilities:Deliver 1st level support and troubleshooting for IT-related problems.Ensure continuous improvement of the job function by submitting reports to the team leader.Act as a single point of contact for...


  • Bayan Lepas, Penang, Malaysia Tentacle Tech Full time

    About the Role:We are looking for an IT Service Desk Analyst to join our team at Tentacle Tech.Key Accountabilities:Provide technical assistance to users via phone, email, or fax.Ensure quality and continuous improvement within the job function.Work collaboratively with the team in a pressurized working environment.Essential Skills and...


  • Bayan Lepas, Penang, Malaysia In-Tech Full time

    Add expected salary to your profile for insightsJob ResponsibilitiesPlans, directs, and coordinates manufacturing processes by providing technical support in the development, implementation and maintenance of manufacturing methods by performing the following duties.Confers with production group concerning product design and tooling to ensure efficient...


  • Bayan Lepas, Penang, Malaysia In-Tech Full time

    RFQ Engineer manages client RFQs, prepares detailed cost estimates, and ensures competitive pricing. This role involves collaborating with suppliers, analyzing costs, and delivering accurate and timely project quotations. When RFQ activity is low, the RFQ Engineer will also support manufacturing operations as needed.Key Responsibilities:Review and analyze...


  • Bayan Lepas, Penang, Malaysia Tentacle Tech Full time

    Job Summary:Tentacle Tech is seeking an IT Service Desk Analyst to provide technical assistance to users.Main Responsibilities:To provide technical assistance to users through phone, emails, or fax.To act as a single point of contact for IT-related problems and queries.To ensure continuous improvement to the job function.Required Skills:Great intermediate...


  • Bayan Lepas, Penang, Malaysia Ams Osram Full time

    Ams Osram is seeking a talented High-Tech Lab Expert to join our R&D team. As a key player in our laboratory operations, you will be responsible for maintaining and enhancing our lab infrastructure, applying advanced measurement techniques to support product development and testing.In this role, you will collaborate closely with cross-functional teams to...


  • Bayan Lepas, Penang, Malaysia In-Tech Full time

    Test Engineer – Open for Fresh GraduatesSupport both new product introduction (NPI) and sustaining product, internal product transfer and setup, engineering change activities that include product testing and evaluations for all test-engineering processes.Develop product test procedure, method, and tools.Ensure new equipment and tester is properly...

  • Planning Officer

    2 weeks ago


    Bayan Lepas, Penang, Malaysia In-Tech Full time

    Add expected salary to your profile for insightsResponsibilitiesResponsible for materials & production planning functions.Advises non-exempt associates regarding day-to-day priority of customer requests.Serves as advanced interface with customer for escalations of order commitments, order expedites, and problem resolution.Monitors and proactively addresses...


  • Bayan Lepas, Penang, Malaysia Axiom Technologies Full time

    Axiom Technologies is seeking a highly skilled Technical Support professional to join our team. As a member of our technical support team, you will be responsible for providing technical assistance to our internal and external clients, ensuring that their software applications and infrastructure are running smoothly.Key Responsibilities:Technical Support:...


  • Bayan Lepas, Penang, Malaysia Tentacle Tech Full time

    About this Job:This role requires an IT Service Desk Analyst to provide technical assistance to users at Tentacle Tech.Key Tasks:To provide 1st level support and troubleshooting for IT-related problems.To submit daily, weekly, and monthly helpdesk reports to the team leader.To work within the team in a pressurized working environment.Requirements:Proficient...


  • Bayan Lepas, Penang, Malaysia In-Tech Full time

    About the RoleWe are seeking an experienced Manufacturing Engineer to join our team at In-Tech. As a key member of our production group, you will be responsible for planning, directing, and coordinating manufacturing processes to ensure efficient production methods.Your primary focus will be on providing technical support in the development, implementation,...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Company Overview:Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd is a leading recruitment agency providing top talent to various industries.We are committed to delivering exceptional service and supporting our clients' growth and success.Job Requirements:Diploma or Professional Certification in IT, Computer Science, Telecommunications, or related...


  • Bayan Lepas, Penang, Malaysia Tentacle Tech Full time

    Employment: Yearly Renewable Contract under Tentacle TechSalary Range: RM3,000 - RM4,500 - Basic Salary (Depends on Experience) + RM200 (Fixed Allowance) + RM200 (Parking Allowance)Working Hours: Shift Basis 6am – 6pm (6am-3pm, or 9am-6pm)Job Description:To provide technical assistance to users through phone, emails, or fax.To provide 1st level support and...


  • Bayan Lepas, Penang, Malaysia Critical Manufacturing Malaysia Full time

    Job SummaryWe are seeking a skilled Senior Support Professional to join our team in Malaysia. As a key member of our support team, you will be responsible for providing primary support to customers, troubleshooting complex issues, and collaborating with internal teams to ensure seamless operations.Key Responsibilities:Provide timely and effective support to...


  • Bayan Lepas, Penang, Malaysia Tune Protect Group Full time

    Business Support ProfessionalTune Protect Group is seeking a highly motivated Business Support Professional to join our team. In this role, you will be responsible for providing administrative support to our accounting functions, including payment processing, account reconciliations, claims inquiries, and maintaining financial records.Key...


  • Bayan Lepas, Penang, Malaysia TF-AMD Penang Full time

    Job Function: Engineering SupportThe Engineering Support Professional will provide critical support to our engineering teams at TF-AMD Penang's Batu Kawan Factory. As a key member of our technical support team, you will be responsible for providing assistance with equipment programming, troubleshooting, and maintenance.Key Responsibilities:Equipment...


  • Bayan Lepas, Penang, Malaysia Critical Manufacturing Malaysia Full time

    Critical Manufacturing Malaysia is dedicated to empowering high-performance operations in the industry with innovative MES software.We have a global presence, but our main technical center is in Porto, Portugal, where we develop a state-of-the-art solution for various industries.Job Summary:We are seeking a Technical Support Professional to provide primary...


  • Bayan Lepas, Penang, Malaysia Flex Full time

    Job ResponsibilitiesThe successful candidate will be responsible for providing high-level administrative support to top management, ensuring seamless execution of daily tasks and projects. Key responsibilities include:Scheduling and coordinating meetings and appointments for senior executives.Managing complex travel itineraries, budgets and expense...


  • Bayan Lepas, Penang, Malaysia BoF Careers Full time

    We're seeking a highly skilled Hiring Manager Support Professional to join our team at BoF Careers. As a key member of our recruitment team, you'll be responsible for providing support to Hiring Managers with the recruitment process, from initial stages to final selection.About the JobThis exciting opportunity involves working closely with Hiring Managers to...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Support Sales Professional to join our team. In this role, you will be responsible for providing exceptional customer support while identifying sales opportunities and promoting our products and services.The ideal candidate will have excellent communication and interpersonal skills, with the...