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Financial Services Representative

2 months ago

Kuching, Sarawak, Malaysia OCBC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative in our Consumer Financial Services division.

As a key member of our team, you will be responsible for providing exceptional customer service and building long-term relationships with our clients.

Key Responsibilities
  1. Customer Acquisition and Retention
  • Identify and pursue new business opportunities to grow our customer base.
  • Develop and maintain strong relationships with existing clients to ensure their financial needs are met.
  1. Financial Advisory and Sales
  • Provide expert financial advice and guidance to clients on a range of products and services.
  • Develop and implement sales strategies to promote our financial products and services.
  1. Relationship Management
  • Build and maintain strong relationships with clients to understand their financial needs and goals.
  • Develop and implement strategies to enhance client satisfaction and loyalty.
Requirements
  1. Education and Experience
  • Bachelor's degree in any field from an accredited university/college.
  • Minimum 1 year of experience in sales or customer-facing role.
  1. Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong analytical and problem-solving skills.
About OCBC

OCBC is one of the largest financial services groups in Southeast Asia, with a presence in 19 countries and territories. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

We offer a competitive compensation package and opportunities for career growth and development.