Client Delivery Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

At Standard Chartered, we're always striving to make a positive difference for our clients and communities. As a Client Delivery Associate, you'll be part of our team that works together with RMs, Product Sales, Operations, and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service.

We're looking for someone with good working attitude and willing to learn personality. Ideally, you should have at least 2 years of relevant experience in a client-facing role, preferably in an international or regional environment. Fresh graduates are also encouraged to apply.

Your responsibilities will include providing credit documentation support for deals flowing from Corporate & Institutional Banking, Commercial Banking, and Business Banking clients. You'll also provide second-level client support to resolve technical operating problems, investigate errors, and conduct training and support.

To succeed in this role, you should be able to effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters. You'll need to develop and maintain rapport with business stakeholders, including Transaction Banking Implementation Managers, Product managers, Relationship and client managers, and GBS Hub teams.

We offer a competitive salary and benefits package that supports your mental, physical, financial, and social wellbeing. You'll have access to core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, and continuous learning opportunities.


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