Food Service Operations Expert

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Qra Sdn Bhd Full time

About This Opportunity

We're seeking an experienced F&B Operations Manager to lead our Front-of-House (FOH) operations across all Qra outlets. This is a fantastic opportunity for someone passionate about delivering exceptional customer experiences and driving operational excellence.

Key Responsibilities:

  1. Oversee FOH operations, ensuring smooth execution and service consistency across all outlets.
  2. Implement standard operating procedures (SOPs) and best practices to maintain high standards for food quality, service, cleanliness, and hygiene.
  3. Manage inventory control, stock replenishment, and product ordering to prevent shortages and minimize waste.
  4. Track sales performance, customer trends, and operational metrics to optimize efficiency and revenue.
  5. Ensure compliance with health & safety regulations and maintain a safe working environment.

You Will Lead:

  • A talented team of FOH professionals committed to delivering exceptional customer experiences.
  • A company culture that values innovation, customer satisfaction, and teamwork.


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