Fast Food Operations Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full time

Job Title: Fast Food Operations Manager

Company Overview:

We are seeking a highly experienced and skilled individual to join our team as a fast food operations manager. The ideal candidate will have a proven track record of success in fast food operations and a passion for delivering exceptional customer service.

Job Description:

The successful candidate will be responsible for supervising restaurant staff, managing inventory, and maintaining high standards of cleanliness and hygiene. You will also be expected to develop strong relationships with customers and colleagues alike.

Responsibilities:

  • Supervise restaurant staff to ensure excellent customer service and high-quality food preparation
  • Manage inventory to minimize waste and optimize profitability
  • Maintain high standards of cleanliness and hygiene throughout the restaurant
  • Develop strong relationships with customers and colleagues

Requirements:

  • Minimum 2 years of relevant experience in QSR and in a supervisory role
  • Fresh graduates are welcome to apply for the Manager-in-Training role
  • Computer knowledge in Microsoft Office
  • Problem-solving skills and result-oriented
  • Able to multitask and thrive in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • Good communication skills and ability to deal with all levels of people
  • Matured and shows good leadership skills
  • Responsible, trustworthy, and high integrity
  • Willing to work on shift rotation, weekends, and public holidays
  • Min SPM qualification; fresh graduates are welcomed to apply
  • Friendly & Customer-focus mindset - making every guest feel valued and appreciated

Benefits:

  • EPF and SOCSO benefits


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