Technical Support Engineer
2 days ago
Telstra Infraco (International) - Assurance team provides support and services to our customers on IP and Managed Service Products. We are seeking a talented Technical Support Engineer to join our team and provide technical expertise to our customers.
About the RoleThis role involves providing technical service, solutions, and support to our customers, operating within standard practices and procedures, and troubleshooting network issues.
Key Responsibilities:- Use domain knowledge and analytical thinking to provide support in the investigation of customer-reported incidents.
- Operate within standard practices and procedures, with support/direction from more experienced team members/leaders to achieve team/project/mission and/or individual outcomes.
- Understand the system architecture deployed and integrated with multiple providers and customers.
- Coordinate and control network changes to new networks and solutions seamlessly, with minimal impact on the customer.
- Qualification in Engineering or related technical degree.
- 3+ years' experience in telecom or networking customer support handling issues over Level 2.
- CCNA certification is mandatory and CCNP certification will be an added advantage.
- On-site working experience handling network integration work.
We offer a range of benefits, including performance-related pay, access to thousands of learning programs, and global presence across 22 countries. We also prioritize creating a welcoming and inclusive community where everyone is respected, valued, and celebrated.
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Technical Support Engineer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeAt Maxis Malaysia, we are seeking a highly skilled Technical Support Engineer to join our Voice and UC Support team. The successful candidate will be responsible for resolving production issues, troubleshooting customer-reported problems, and ensuring the smooth operation of software and systems through maintenance and integrations.Key...
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Technical Support Engineer
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Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAbout UsPrometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. Our mission is to...
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Technical Support Engineer Position
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Technical Support Professional
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Technical Support Professional
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Technical Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glory Ltd. Full timeWe are seeking a highly skilled Field Service Engineer to join our team at Glory Ltd.The ideal candidate will have a strong understanding of Glory products and systems, as well as excellent communication and problem-solving skills.Responsibilities:Customer Support: Provide technical support to customers in resolving technical issues.Equipment Installation:...
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Senior Technical Safety Engineer
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Technical Support Specialist
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Technical Systems Engineer
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Technical Engineer Role
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeWe are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.As a Voice & UC Support Engineer, you will play a crucial role in expanding our business by providing top-notch technical support to our...
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Technical Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Hiredly X. As a Technical Support Specialist, you will be responsible for providing technical support to internal customers and ensuring issues are resolved timely and efficiently.Key Responsibilities:Reduce customer inconvenience by taking complete ownership of...
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Windows System Support Engineer
1 day ago
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Technical Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full timeZALORA Group requires a highly skilled Technical Support Specialist to join our Product Support team. In this role, you will provide technical support to customers, resolving complex issues and ensuring high levels of customer satisfaction.The ideal candidate will possess strong technical skills, with experience in troubleshooting and resolving complex...
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Software Engineering Technical Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis Germany GmbH Full timeAbout the Role:EcoVadis is a leading provider of business sustainability ratings, and we're seeking a highly skilled Technical Lead to join our web applications team.As the technical leader, you'll be responsible for designing, developing, testing, implementing, and supporting technical solutions across full-stack development tools and technologies. Your...
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Technical Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeAre you passionate about technology and looking for a career that will challenge you? Getronics is seeking a Technical Support Specialist to join our team in Kuala Lumpur. As a Technical Support Specialist, you will be the first point of contact for our clients' technical queries.Key Responsibilities:Provide high-quality technical support to clients via...
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Technical Cloud Engineering Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential plc Full timeJob SummaryWe are seeking a Technical Cloud Delivery Manager to join our Group Technology Engineering team. In this role, you will be responsible for leading the design, implementation, and management of cloud infrastructure, platform engineering, networking, and internal services. You will play a crucial role in ensuring the delivery of new features and...
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Technical Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full timeA Senior Staff Engineer is a technical specialist role within our SEEK Group Engineering teams. This position requires a strong focus on partnering with Engineering Managers, Heads of Engineering, Architecture, and Heads of Product to drive the alignment of sub-domain strategy with SEEK's overall technical strategy.Day-to-day, you will collaborate closely...
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Technical Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia FastLaneRecruit Full timeJob OverviewWe are seeking a skilled and customer-focused Senior IT Helpdesk Support Specialist to play a critical role in resolving technical challenges, ensuring smooth IT operations, and delivering exceptional support to internal and external clients.Key ResponsibilitiesProvide first-line technical support for hardware, software, and network...
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Technical Support Professional
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Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full timeHTC Global Services is seeking a Technical Support Professional to provide technical support for our customers. The ideal candidate will have a strong background in IT support, including troubleshooting, problem-solving, and customer service. They will also be able to work effectively in shift-based 24x7 support environments, communicating and coordinating...