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Technical Support Engineer Position

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia GBG Full time
Job Description

The team is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention and fraud detection.

You will work closely with and under the guidance of the Engineering Manager to provide technical support for production incidents and customer deployments.

Specifically:

  • Form part of the 24/7 on-call support roster
  • Support scheduled customer deployments and installation
  • Prepare deployment check lists
  • Smoke test deployments before handing over to the customer