Flight Operations Customer Service Expert

5 days ago


Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

We are seeking a highly skilled and dedicated individual to join our team as a Travel Assistance Professional in the airline sector. In this role, you will be responsible for providing exceptional customer service, handling passenger queries and issues, and ensuring that every interaction is positive and efficient.

Key Responsibilities
  • Respond to customer queries and issues via phone and email.
  • Process bookings and assist with check-in procedures.
  • Handle customer complaints and resolve issues promptly.
  • Maintain accurate records of customer interactions and feedback.
Requirements
  • Fresh graduates welcome to apply.
  • Diploma or Bachelor's degree in Hospitality, Tourism, Business, or related fields.
  • Previous experience in customer service, preferably in the airline or travel industry.


  • Petaling Jaya, Selangor, Malaysia HSS ProPick Technologies Full time

    Role DescriptionThis is a contract Drone Pilot role at HSS ProPick Technologies. The Drone Pilot will be responsible for piloting drones for various industries, ensuring safe and accurate flights, and conducting training sessions related to UAV operations on-site.QualificationsDrone Piloting and UAV operation skillsExperience in advanced Drone Operations,...


  • Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a strong desire to work in the airline sector? We are looking for a highly skilled and motivated individual to join our team as a Flight Operations Customer Service Expert.Main ResponsibilitiesProvide world-class customer service to airline passengers.Assist with flight...


  • Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

    This job is all about helping airline passengers You'll answer calls and emails, assist with bookings, and handle inquiries. You might like this job because you enjoy making people's travel experiences smoother and helping them during challenges.ResponsibilitiesAssist passengers with flight bookings, ticketing, and check-in procedures.Provide information on...


  • Petaling Jaya, Selangor, Malaysia DHL Germany Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Expert to join our team at DHL Germany.Key Responsibilities:To provide professional and qualitative customer service in line with set DHL standards.To ensure timely resolution of customer queries in accordance with set DHL standards.To actively promote self-service functionalities to minimize...


  • Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

    This position requires an individual who can effectively communicate with airline passengers and resolve any issues they may encounter.ResponsibilitiesAssist passengers with flight bookings, ticketing, and check-in procedures.Provide information on flight schedules, baggage policies, and airport services.Handle customer complaints, inquiries, and special...


  • Petaling Jaya, Selangor, Malaysia GXBank Full time

    Customer Support ExpertGXBank, a digital bank in Malaysia, is seeking an experienced Customer Support Expert to provide human-assisted customer support via various channels.The ideal candidate will have at least 2 years' working experience in a Contact Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers.Key...


  • Petaling Jaya, Selangor, Malaysia Hiredly X Full time

    About the JobWe are looking for a highly skilled System Operations Expert to join our team at Hiredly X. As a System Operations Expert, you will be responsible for managing system deployment tasks, providing technical support to customers, and contributing to the continuous improvement of our customer service operations.Key ResponsibilitiesSystem Deployment:...


  • Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

    We are seeking an individual who can provide exceptional customer service and support to our airline's passengers.Job OverviewThis role involves assisting passengers with their queries and resolving any issues they may have.The successful candidate will be responsible for providing information on flight schedules, baggage policies, and airport services.Key...

  • HR Director

    1 day ago


    Petaling Jaya, Selangor, Malaysia Internetwork Expert Full time

    The Talent & Culture Manager plays a pivotal role in shaping the company's business decisions with expert HR insights, ensuring compliance across regions. This role leads payroll operations (Malaysia & overseas), HR processes, and talent engagement, creating a seamless and thriving workplace.Key Responsibilities:Strategic HR Advisory: Provide senior...


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    We are seeking a skilled Digital Customer Experience Expert to join our team. As a Digital Customer Experience Expert, you will be responsible for providing technical assistance to our customers and end-users in a digital environment.About the RoleAs a Digital Customer Experience Expert, you will work closely with our technical teams to resolve customer...


  • Petaling Jaya, Selangor, Malaysia ACCA Careers Full time

    Business Operations Expert RoleAs a Business Operations Expert at KPMG Malaysia, you will be responsible for driving business growth and improving operational efficiency. You will work closely with our clients to identify areas for improvement and develop strategies to drive change.Key ResponsibilitiesWork closely with clients to understand their business...


  • Petaling Jaya, Selangor, Malaysia Personal Collection Direct Selling Inc. Full time

    About the OpportunityThe Customer Service Operations Manager will be responsible for overseeing customer service operations to ensure a seamless and superior experience for customers and dealers. This role requires a strategic thinker with strong leadership skills and a deep understanding of customer service and operations management.Key...


  • Petaling Jaya, Selangor, Malaysia UOB Full time

    About the DepartmentThe Retail function is responsible for providing Personal and Business Banking customers with comprehensive financial solutions. Our team of professionals works tirelessly to ensure that clients receive exceptional service, timely support, and expert advice.We are dedicated to building strong relationships with our clients, understanding...


  • Petaling Jaya, Selangor, Malaysia Zcova Sdn Bhd Full time

    Job ResponsibilitiesAs a member of our sales team, you will be responsible for:Providing expert consultation to both online and walk-in customers, helping them find the perfect jewelry piece for their special moments.Delivering top-notch customer experiences by providing personalized recommendations.Working with a passionate team to create unforgettable...


  • Subang Jaya, Selangor, Malaysia Talent Recruit Full time

    Talent Recruit is looking for an accomplished Food Service Operations Expert to lead our client's restaurant operations. The ideal candidate will have significant experience in the pub or café industry and be able to drive sales, maintain operational efficiency, and ensure the highest standards of quality and profitability across all...


  • Petaling Jaya, Selangor, Malaysia TIME's group Full time

    We've been improving customer experience experts worldwide since 1995. From humble beginnings, and an aspirational name, our belief and determination grew GAPbuster Worldwide from a local start-up to a truly global success story.Today, as Sonata CX, we have offices and teams of customer experience experts worldwide, covering the widest range of measurement...


  • Petaling Jaya, Selangor, Malaysia SupportYourApp Full time

    About the RoleWe are a multinational company that provides secure technical, customer support, and CX services for tech companies around the globe. We are seeking a Remote Customer Experience Expert to join our team.In this role, you will be responsible for providing exceptional customer support via chats and emails, building positive and long-lasting...


  • Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full time

    This role involves supporting airline passengers with their queries and issues. You will be the first point of contact, responding to calls and emails, providing assistance with bookings and check-in procedures.ResponsibilitiesHelp passengers with flight-related matters such as booking and ticketing.Provide information on flight schedules, baggage policies,...


  • Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full time

    We are seeking a Quality Assurance Customer Service Expert to join our team at Daythree Business Services Sdn Bhd. The successful candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Excellent communication and data analysis skills are required.DutiesRegular...


  • Petaling Jaya, Selangor, Malaysia HSS ProPick Technologies Full time

    Key Responsibilities:Pre-Flight PreparationAnalyze weather conditions, airspace permissions, and map the operational area for safe and efficient flight missions.Perform pre-flight equipment checks and calibrations to ensure optimal performance.Coordinate with team members for mission briefings and safety protocols.In-Flight OperationPilot drones to perform...