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ASEANA Import Export Operations Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia BASF Full time

About the Role

We are seeking an experienced Senior Manager to lead our Import Export and Customs Operations team in ASEANA. As a key member of our global operations team, you will be responsible for driving service excellence, developing high-performing teams, and ensuring seamless execution of import export and customs operations across Malaysia, Singapore, Indonesia, Thailand, Vietnam, Australia/New Zealand.

  • Main Responsibilities
  • Steer and develop teams responsible for country operations, drive service mindset for Door-to-Door Accountability through business engagement and extensive collaboration within country business and operations, regionally and globally.
  • Lead GB overseas operational performance and tactical steering through disciplined license to operate, process excellence, transparency, and continuous improvement and opportunity recommendations.
  • Responsible for service delivery management, service demand, and structured escalation management.
  • Ensure knowledge retention and management within BASF to ensure business continuity and risk management of BASF global delivery services.

Requirements

To succeed in this role, you will need:

  • A minimum of 10 years of experience in supply chain management roles, preferably with strong knowledge in trade regulations, customs duty, and taxes.
  • An excellent understanding of end-to-end supply chain processes and international trade concepts.
  • Proven achievement records in strategic, tactical supply chain management, including experience in managing trade and logistics in multiple ASEAN countries.