Restaurant Outlet Director

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SLA Consultancy Full time

This role will be responsible for managing restaurant outlets, training staff, and ensuring top-notch customer service.

Job Description
  • Key Responsibilities:
  • Oversee outlet operations and sales, including customer service, staff recruitment, training, and administrative functions.
  • Develop and implement standard operating procedures (SOPs) to optimize efficiency and maintain consistent operations across all store locations.
  • Monitor inventory levels, restock merchandise as needed, and coordinate with the purchasing department for inventory management.
  • Provide constructive feedback to promote professional growth among team members.
  • Communicate sales targets and performance goals to the retail team, guiding them to achieve or exceed these targets.
  • Analyze sales data and trends to identify opportunities for growth and improvement.
  • Collaborate with the retail team to create appealing menu displays that attract and engage customers.
  • Ensure compliance with government and company policies, procedures, and relevant regulations.


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