Senior Business Process Services Leader

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

Tata Consultancy Services seeks a seasoned leader to head our BPO business, responsible for management reporting, pricing, and monitoring of business performance. As a strategic thinker with strong analytical skills, you will drive business performance and profitability by executing efficient business processes, managing customer interactions, and collaborating with teams.

Required qualifications include a degree or masters holder in any field, preferably in Information Technology or related, and at least 15 years of experience in BPS in Malaysia. You should also possess extensive knowledge of the BPS industry and a proven track record in driving business performance and profitability.

This role offers opportunities to work with a leading provider of IT consulting and business solutions services and contribute to process improvements and suggest innovative solutions.



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