Insurance Business Operations Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia iorta TechNXT Full time

We are seeking a highly analytical and detail-oriented professional to join our team as an Insurance Business Analyst. The ideal candidate will work closely with key stakeholders to analyze and document business requirements, processes, and workflows related to insurance operations.

Key Responsibilities:
  • Collaborate with insurance operations, underwriting, claims, and other business units to gather and document business requirements.
  • Analyze existing business processes, identify opportunities for improvements, and propose solutions to enhance performance and customer satisfaction.
  • Assist in the development of business cases, project plans, and requirements documentation for insurance systems and software.

The Insurance Business Analyst will play a crucial role in understanding and translating business needs into technical solutions to improve efficiency, enhance customer experience, and drive growth.

**Required Skills and Qualifications:**

  • Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.
  • 3 - 5 years of experience in business analysis within the insurance industry (life, health, or property and casualty).
  • Strong understanding of insurance processes, products, and operations.


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