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Director of Customer Engagement

1 week ago

Shah Alam, Selangor, Malaysia FamilyMart Malaysia Full time
About the Job

The Director of Customer Engagement is responsible for leading our customer engagement efforts and driving business growth through strategic marketing initiatives. This includes developing and implementing customer-centric marketing strategies that enhance customer loyalty and retention.

Key Responsibilities
  • Develop and execute customer engagement strategies.
  • Liaise with cross-functional teams to ensure alignment on customer engagement initiatives.
  • Monitor and analyze customer feedback to inform marketing decisions.