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Dining Establishment Manager

2 weeks ago

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Restaurant Manager Job Description:

As a Restaurant Manager at A&W (Malaysia) Sdn Bhd, you will be responsible for leading our restaurant teams to provide an excellent dining experience for our customers. Your role will involve ensuring that all operational standards are met, managing staff performance, and maintaining a clean and safe environment.

Key Responsibilities:

  • Team Management: Lead and motivate your team to achieve sales targets and maintain high levels of customer satisfaction.
  • Operations: Ensure that all restaurant operations run smoothly, including inventory management, stock control, and equipment maintenance.
  • Staff Development: Provide guidance and training to your team members to enhance their skills and knowledge.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring that every guest feels valued and appreciated.
  • Safety and Security: Maintain a clean and safe environment, adhering to health and safety regulations.

Requirements:

  • Minimum 2 years of relevant experience in QSR and in a supervisory role.
  • Fresh graduates welcome to apply for Manager-in-Training (MIT) role.
  • Computer knowledge in Microsoft Office.
  • Problem-solving skills and result-oriented.
  • Able to multitask and thrive in a fast-paced environment.
  • Positive attitude and commitment to customer satisfaction.
  • Good communication skills and ability to deal with all levels of people.
  • Matured and shows good leadership skills.
  • Responsible, trustworthy, and high integrity.
  • Willing to work on shift rotation, weekends, and public holidays.
  • Min SPM qualification; fresh graduates welcomed to apply.
  • Friendly & Customer-focus mindset - making every guest feel valued and appreciated.