Claims Processing Associate

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
Assistant Manager, Customer Promise Job Summary

The incumbent is responsible for providing efficient and effective support to the company's goals by meeting and exceeding expectations on operational processes. Key responsibilities include adhering to our claims workflow in relation to major, accident and hospitalization claims procedure, assessing and providing justifiable claims according to policy terms and conditions, approving claims within department benchmark/turnaround time and authority limit, and recommending claim approval/repudiation.

Principal Duties & Responsibilities:

  • Adhering to our claims workflow in relation to major, accident and hospitalization claims procedure.
  • Assessing and providing justifiable claims according to policy terms and conditions to valued policyholders.
  • Approving claims within department benchmark/turnaround time and authority limit.
  • Recommending claim approval/repudiation.

Benefits:

We provide equality of opportunity and benefits for all who apply and work for our organisation, irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.



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