Head of Claims Process Improvement
4 days ago
The Head of Claims Process Improvement is responsible for driving process improvements in the Claims Department to ensure long-term sustainability of the portfolio. With strong knowledge in medical and insurance processes, this individual will perform training and audits, maintain system rules and guidelines to equip the Claims Department with the capability to eliminate leakages.
Key Responsibilities:- Support and provide analysis to internal stakeholders in monitoring effectiveness and detecting gaps to develop new initiatives and measures to achieve the goal.
- Manage and report on claims/compliance audits to ensure quality assessment and compliance is achieved and identify any improvement areas.
- Provide and support claims training to other departments or business partners.
We are committed to making Prudential a place where you can Connect, Grow, and Succeed.
-
Claims Process Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIG Full timeAIG is reimagining the claims experience by streamlining processes, harnessing technology, and evolving our approach to better support customers. We empower claims professionals with the tools, training, and career development opportunities to grow, innovate, and make a meaningful impact.Key Responsibilities:Efficiently process A&H claims in line with AIG's...
-
Process Improvement Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeAbout the RoleThe Process Improvement Manager position at Shopee offers an exciting opportunity to drive operational excellence and contribute to the company's growth.You will oversee the entire PTL process, focusing on timely resolution of lost parcel cases.Your key objectives will be:To analyse data and results, identifying opportunities for improvement.To...
-
Claims Process Optimiser Position
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hannover Re Full timeHannover Re is dedicated to delivering high-quality services in the insurance industry. Our Claim Process Optimiser plays a vital role in ensuring efficient and effective claim handling.This position involves collaborating with our Finance & Accounting team in Malaysian Branch to develop customised solutions for our clients.Main ResponsibilitiesDevelop...
-
Motor Damage Unit Head
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeAllianz General Insurance Company is seeking an experienced Motor Damage Unit Head to lead our claims services team. The successful candidate will have a strong background in claims management, excellent leadership skills, and the ability to analyze complex data to inform business decisions.This role involves managing and supervising the Motor Own Damage...
-
Claims Processing Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeThe Claims Processing Associate role at Shopee Kuala Lumpur offers an exciting opportunity to join a dynamic team and contribute to the success of our finance operations. As a key member of our finance department, you will be responsible for ensuring that all claims are processed accurately and efficiently in accordance with company policies and...
-
Claims Processing Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeClaims Processing Position DescriptionIn this role, you will be responsible for ensuring the efficient and accurate processing of claims. This involves applying company policies and procedures to ensure compliance and accuracy.You will achieve specific KPIs related to claims processing and maintain accurate records and reports.Excellent communication and...
-
Business Process Improvement Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full timeKey Responsibilities:Analyze current claims processes and workflows to identify inefficiencies and areas for improvement.Collaborate with cross-functional teams to gather and document business requirements for claims solutions.Design and develop functional specifications that meet business needs and enhance user experience.Work with IT and development teams...
-
Claims Processing Associate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAssistant Manager, Customer Promise Job SummaryThe incumbent is responsible for providing efficient and effective support to the company's goals by meeting and exceeding expectations on operational processes. Key responsibilities include adhering to our claims workflow in relation to major, accident and hospitalization claims procedure, assessing and...
-
Head of Process Improvement and Automation
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full timeUnilever's ExpectationsWe seek a dynamic and results-oriented business excellence individual to lead our initiatives in operational efficiency, automation, digital transformation, and data analysis. The ideal candidate will have a strong background in process improvement methodologies and a keen ability to leverage technology in enhancing business...
-
Claims Processing Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pra Assist Medical Network Sdn Bhd Full timePra Assist Medical Network Sdn Bhd is seeking a highly skilled and organized Claims Executive to join our team. As a key member of our team, you will be responsible for managing medical claims, ensuring accurate and timely processing, and maintaining excellent relationships with healthcare providers.Your primary duties will include data entry and management,...
-
Claim Process Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Assurance Malaysia Berhad Full timeThis role at Prudential Assurance Malaysia Berhad offers the opportunity to work in a fast-paced environment that values diversity and promotes inclusivity.Key Tasks and ResponsibilitiesMain Job Responsibilities:Follow claim handling procedures for hospitalization claims.Determine and justify claims based on policy terms and conditions.Authorize claims...
-
Claims Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Reinsurance Berhad Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Malaysian Reinsurance Berhad.ResponsibilitiesTo compile the large loss statistics (above RM10m MRE's net share per accounting policy) for submission to Finance monthly in compliance with Finance's deadline.To obtain estimation amount of incurred for large losses...
-
Claims Processing Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAbout AIAAIA Hong Kong and Macau is a leading insurance company dedicated to creating a healthier, more sustainable future for everyone. Our commitment to excellence has earned us numerous awards and accolades, but what really sets us apart is our passion for making a positive impact on the lives of our customers and communities.We're on a mission to help a...
-
Insurance Claims Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Generali Group Full timeJob DescriptionAs a Senior Executive, Claims Support Services with the Generali Group, you will play a vital role in ensuring seamless claims support to customers. Your primary responsibility will be to handle incoming emails and first notifications of loss, arranging for registration while providing timely and accurate responses.Main ResponsibilitiesRespond...
-
Head of Business Process Services
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeThe Head of Business Process Services will play a pivotal role in overseeing the management reporting, pricing, costing, and monitoring of business performance related to our BPO business. This role requires a strategic thinker with strong analytical skills and a proven track record in driving business performance and profitability.Responsibilities:The Head...
-
Executive, Claim Investigation
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeExecutive, Claim InvestigationApply locations: Kuala Lumpur (Takaful)Time type: Full timePosted on: Posted 4 Days AgoJob requisition id: 24110244Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...
-
Process Improvement Analyst
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeFinancial Modernisation LeadAt Prudential Hong Kong Limited, we strive to be at the forefront of innovation and excellence in the insurance industry. We believe in empowering our employees to take ownership and drive change.This role supports the Manager and Head of Finance Modernisation in driving finance modernisation agenda and initiatives across...
-
Claims Management Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob OverviewZurich 56 Company Ltd is seeking an experienced Senior Claims Specialist to join its team. As a key member of the claims department, you will be responsible for handling single and multi-party personal or commercial line claims of moderate to high exposure and complexity.Key ResponsibilitiesDocument Claims File:Accurately capturing and updating...
-
Senior Executive, Claims Support Services
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Generali Group Full timeSenior Executive, Claims Support Services (Helpdesk)Join to apply for the Senior Executive, Claims Support Services (Helpdesk) role at Generali MalaysiaResponsibilities:Handle incoming emails sent to claims mailboxAttend to first notification of loss and arrange for registrationReply to emails on claims enquiries timely and accuratelyForward emails to the...
-
Claims Representative
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full timeCritical analysis and processing of claims for medical expenses within the fixed turn around time.Job contentClaims processingAssessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.Accurate data input to the system applications.Positioning him/herself analytically and critically in the...