Claims Process Optimiser Position
5 days ago
Hannover Re is dedicated to delivering high-quality services in the insurance industry. Our Claim Process Optimiser plays a vital role in ensuring efficient and effective claim handling.
This position involves collaborating with our Finance & Accounting team in Malaysian Branch to develop customised solutions for our clients.
Main Responsibilities- Develop strategic plans to streamline claim processing.
- Improve existing claim handling guidelines to increase efficiency.
- Build strong relationships with local and international partners.
- Investigate and verify claims using policy documents and contract reviews.
- Gather supporting evidence for claim submissions.
- Partner with underwriters and other teams to stay informed about claim developments.
- Monitor claim recoveries and salvage activities.
- Support risk management efforts by assessing potential risks.
- Develop innovative solutions for complex claims.
- Document claim files accurately and securely.
- Prepare and submit claim reports to senior management.
- Recommend improvements to current systems and processes.
- University degree or higher in a related field (insurance, business, finance, law).
- Fluent English language skills.
- Min. 8 years of experience in the insurance/reinsurance sector.
- Good working knowledge of loss adjuster functions.
- Detailed expertise in (re)insurance claim processes.
- Profound understanding of insurance-related policies and laws.
- Excellent negotiation and conflict resolution skills.
- Strong analytical and problem-solving abilities.
- Exceptional organisational and time management skills.
- Leadership and team-working abilities.
To learn more about Hannover Re, visit www.hannover-re.com/en/career.
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