Digital Care Representative

1 day ago


Petaling Jaya, Selangor, Malaysia Businesslist Full time

Job Description

The Help Desk Coordinator role is designed for individuals who are passionate about delivering exceptional customer service and support via social media.

Key Responsibilities

  • Provide timely and accurate responses to customer inquiries via social media channels.
  • Collaborate with cross-functional teams to resolve complex customer issues.
  • Contribute to the development of social media strategies and content.

Requirements and Qualifications

  • 2+ years of experience in customer-facing roles, preferably with a focus on social media.
  • Excellent problem-solving skills and ability to think critically.
  • Strong understanding of social media platforms and their respective features.

Why Join Us?

Become part of a vibrant and dynamic team that is dedicated to delivering outstanding customer experiences.



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