Digital Care Representative
1 day ago
Job Description
The Help Desk Coordinator role is designed for individuals who are passionate about delivering exceptional customer service and support via social media.
Key Responsibilities
- Provide timely and accurate responses to customer inquiries via social media channels.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Contribute to the development of social media strategies and content.
Requirements and Qualifications
- 2+ years of experience in customer-facing roles, preferably with a focus on social media.
- Excellent problem-solving skills and ability to think critically.
- Strong understanding of social media platforms and their respective features.
Why Join Us?
Become part of a vibrant and dynamic team that is dedicated to delivering outstanding customer experiences.
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