Commercial Account Representative

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full time
About the Role

The Commercial Account Representative will play a vital role in supporting our commercial clients by providing excellent customer service and resolving any issues that may arise.

This position requires strong communication skills, a customer-centric approach, and the ability to work effectively in a team environment.

Responsibilities:

  • To answer and respond to customer inquiries via phone and email in a timely and efficient manner.
  • To identify and resolve customer complaints, including troubleshooting technical issues and ensuring that customer concerns are addressed.
  • To maintain accurate records of customer interactions and transactions.

Qualifications:

  • Minimum Diploma with minimum 2 years related working experience.
  • Fluent in English and Malay.
  • Excellent communication and problem-solving skills.


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