Service Delivery Specialist
5 days ago
We are looking for a Customer Service Officer to provide prompt and easy engagement of professional medical services to fulfill the needs of our patients, payers, and corporate partners.
Your key responsibilities will include:
- Aiding with enquiries, medical referrals, specialist appointments, admissions (including evacuation), and other support requirements such as visa applications, accommodation and transport arrangements, meet-and-greet services, and interpreter services.
- Assisting with medical outpatient appointments and inpatient admissions.
- Making outbound calls to customers/patients to finalize and close enquiries, including proposing appropriate services and specialists.
- Making accurate data entries to the CRM and maintaining proper document records, ensuring they are always well-organized.
- Coordinating with other teams, such as IPS, EHS, Radiology, Business Office, and Marketing on follow-up/escalated cases/admin matters.
- Providing administrative support in checking medical reports and report compilation.
- Handling and directing calls/emails/faxes to the department/patient room.
- Assisting in contacting doctors upon request.
- Handling emergency code situations.
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Service Delivery Specialist
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeService Delivery SpecialistJob OverviewAs a Service Delivery Specialist, you will play a crucial role in delivering exceptional customer experiences. You will engage with customers to understand their needs and concerns, and work collaboratively with internal teams to resolve issues and provide tailored solutions.Key ResponsibilitiesCommunicate effectively...
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IT Service Delivery Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full timeAbout the JobWe are seeking a highly skilled IT Service Delivery Specialist to join our Technology and Operations team. The successful candidate will be responsible for managing teams and resources to deliver high-quality services to our customers.Key Responsibilities:Lead the Infra and platform build engineers, identifying areas of opportunity and...
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Service Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeZurich, a leading insurance group, is seeking a highly skilled Service Delivery Specialist to join our organization. The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine desire to help customers.Key Responsibilities:Engage with customers via various channels to provide assistance, answer questions, and resolve...
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IT Service Delivery Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeThe Regional Service Operations Lead plays a critical role in ensuring the successful delivery of DTX Services within the respective area. This individual will work closely with the team of Solution Design & Implementation to execute projects and oversee a team of Site Specialists.Key responsibilities include:Ensuring DTX Services are delivered within the...
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Application Delivery Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAL E2P - Systems Delivery (DH) Full timeJob Summary:We are seeking an Application Delivery Lead to oversee the delivery of applications and systems at MAL E2P - Systems Delivery (DH). The successful candidate will have experience in project management, system development, and technical support.About the Role:Lead cross-functional teams to deliver projects and applications.Develop and implement...
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Enterprise System Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAL E2P - Systems Delivery (DH) Full timeJob Description:At MAL E2P - Systems Delivery (DH), we are seeking an Enterprise System Specialist to join our team. As an AS400 System Analyst, you will be responsible for ensuring the on-schedule delivery of individual team tasks, maintaining quality service delivery, and managing vendor and third-party relationships.About the Role:Develop and implement...
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Service Delivery Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time**Job Overview:**The Executive Support Specialist role at Recooty involves providing executive-level support to the company's 24x7 service operations. This individual will act as a liaison between internal stakeholders and external partners to ensure timely delivery and resolution of service orders.Key Responsibilities:Monitor service orders for real-time...
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Technical Service Delivery Manager
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeAs our Technical Service Delivery Manager, you will lead and oversee a team of application support specialists in Southeast Asia. Your primary responsibility will be to ensure the smooth operation of critical business applications by providing timely technical support to users, managing incidents, resolving issues, and collaborating with cross-functional...
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Payment Delivery Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full timeIn this role as Payment Delivery Specialist at SPERTON Malaysia - Where Great People Meet, you will be responsible for leading payment-related projects from initiation to completion.Job Description:Company OverviewSPERTON Malaysia - Where Great People Meet is a reputable company in the financial services industry.Job FunctionThe job function involves...
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Solution Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeAre you a seasoned professional looking for a new challenge? We are seeking a highly skilled Solution Delivery Specialist to join our team at Zurich Australian Insurance Ltd.Main ResponsibilitiesYou will be responsible for leading and completing the elicitation of business requirements and their translation into solution requirements.This role requires the...
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Confinement Food Delivery Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Phoenix Signature Kitchen Full timeAt Phoenix Signature Kitchen, we are seeking a Confinement Food Delivery Specialist to join our team. This role is responsible for providing exceptional customer service and ensuring the satisfaction of our customers who require confinement food delivery services.Key ResponsibilitiesCustomer Inquiries: Respond promptly and professionally to customer...
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Project Delivery Specialist
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AmBank Group Full timeAmBank Group is seeking a Project Delivery Specialist to support the Special Projects Head and Group Chief Strategy Transformation Officer in driving the company's strategy formulation, implementation, and tracking.Key AccountabilitiesManage multiple projects simultaneously, ensuring timely delivery and high-quality results.Develop and maintain relationships...
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Project Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TENTACLE SSO SDN BHD Full timeTENTACLE SSO SDN BHD requires a Project Delivery Specialist with extensive experience in IT Security and Infrastructure to lead our project delivery team.This position demands a high level of technical expertise, as well as exceptional leadership and communication skills. The successful candidate will have a Bachelor's Degree in Computer Science or a related...
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Project Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Monks Full timeWe are looking for a highly skilled Project Delivery Specialist to join our team. As a key member of our Project Delivery team, you will be responsible for providing support on the coordination, implementation and completion of digital projects for clients across various industries.The ideal candidate will have experience using Salesforce Sales Cloud or any...
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Project Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeKey ResponsibilitiesThe Project Delivery Specialist will be responsible for leading and managing IT projects within the Technology domain. The role involves overseeing project planning, resource allocation, budget management, and ensuring timely delivery of projects according to organisational strategy and direction.The successful candidate will have...
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Service Delivery Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeService Delivery ManagerWe are seeking a highly motivated and experienced individual to join our Contact Centre team as a Service Delivery Manager. The successful candidate will be responsible for overseeing the delivery of exceptional customer service, managing key performance indicators, and leading a team of Customer Service Executives.Key...
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IT Service Delivery Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hewlett Packard Enterprise Development LP Full timeAbout the TeamWe're a dynamic and collaborative team of IT professionals who are passionate about delivering exceptional customer experiences. Our team is responsible for providing high-quality services and support to customers, and we're looking for a skilled Customer Support Leader to join us.Key Responsibilities:Develop and execute account support plans...
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IT Service Delivery Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full timeAt Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...
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IT Service Delivery Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teknowiz Full timeAbout the Job:We are looking for a seasoned IT Service Delivery Lead to oversee the day-to-day IT operations at Teknowiz.The successful candidate will have a strong understanding of IT operations and infrastructure management, as well as expertise in SRE principles and practices.Responsibilities:Service DeliveryEnsure that all services are delivered in...
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Project Delivery Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ogilvy Full timeAbout OgilvyOgilvy was founded in 1948 by David Ogilvy, a pioneer in the advertising industry. Our mission is to inspire people and brands to make an impact.Job Responsibilities:We are seeking a Project Delivery Specialist to ensure flawless execution of client projects, prioritize resources, and keep the Account Management team informed of progress and...