Business Solutions Coordinator

3 days ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time
About the Role

We are seeking a highly skilled and dedicated individual to fill the position of Customer Success Specialist at Teleperformance. As a key member of our team, you will be responsible for providing top-notch customer support and services through various communication channels.

Your primary goal will be to ensure that our customers receive timely and accurate assistance, resolving their issues efficiently and effectively.

You will be working closely with our internal teams to identify and address customer needs, providing tailored solutions to meet their expectations.

This is an exciting opportunity to join our dynamic team and contribute to the growth and success of our organization.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing expert-level customer support and services through inbound phone calls and email channels.
  • Responding promptly to customer inquiries and resolving their issues in a timely manner.
  • Collaborating with internal teams to identify and address customer needs, developing tailored solutions to meet their expectations.
  • Staying up-to-date with product knowledge and company policies to provide accurate information and guidance to customers.


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