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2 weeks ago
The Celine luxury store manager will be responsible for leading the store's business strategically, fostering a culture of excellence in sales, client experience, and loyalty. You will develop and implement commercial strategies to drive sales growth, deliver exceptional customer experiences, and build a high-performing team.
Responsibilities:
- Team Development: Nurture a pipeline of future leaders by identifying and developing high-potential individuals within the team through individual development plans. Create a positive and inclusive work environment where everyone feels valued and empowered to contribute their best.
- Client Experience: Develop and implement strategies to attract new customers and increase client acquisition. Deliver personalized and memorable client experiences by anticipating needs, exceeding expectations, and building genuine emotional connections with each client.
- Operational Efficiency: Ensure that all processes are compliant with legal, regulatory, and internal requirements. Solve problems and communicate issues to resolve to achieve effective and productive store operations.
Requirements:
- Bachelor's degree in Business or related field.
- At least 5 years of experience in retail management within luxury/fashion business.
- Proven leadership experience in managing and motivating high-performing teams and managing managers.
- Exceptional communication and interpersonal skills, fostering collaboration and building strong relationships with stakeholders at all levels.
