Claims System Specialist

3 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
Job Summary

Zurich 56 Company Ltd is seeking a highly skilled Claims System Specialist to join our team. As a key member of our operations team, you will be responsible for providing operational support, business process analysis, and other duties as assigned by your supervisor.

Key Responsibilities
  • Manage claims-related projects based on business needs and requirements, including regulatory, customer experience, and system enhancement initiatives.
  • Monitor system-related issues and collaborate with the IT team to ensure timely resolution.
Job Functions
  1. Liaise and coordinate with senior management and IT stakeholders to ensure seamless project execution.
  2. Participate in project meetings and contribute to the development of system and business requirements.
  3. Prepare and conduct user acceptance testing (UAT) to ensure high-quality deliverables.
  4. Develop and maintain guidelines, working instructions, and standard operating procedures to ensure consistency and efficiency.
  5. Perform data analysis and present findings to support business decision-making.
  6. Responsible for quality checks and sampling reviews, with regular reporting to management.
Requirements
  • Minimum 5-10 years of experience in the insurance industry.
  • Strong analytical and communication skills, with the ability to produce high-quality work under pressure.
  • Education: Degree with relevant experience.


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