Chief Security Operations Manager
3 weeks ago
Versatile Creation Sdn Bhd
Estimated Salary: RM120,000 - RM180,000 per annum
Role OverviewThis is a supervisory role that requires strong leadership and management skills to oversee security operations and personnel.
The successful candidate will be responsible for safeguarding people, property, and assets by monitoring premises, controlling access, and responding to emergencies.
Key Responsibilities- Lead and manage security personnel to ensure optimal performance, operational efficiency, and effectiveness across key areas including manufacturing plants, tooling facilities, warehouses, and dormitories.
- Oversee security operations, including access control, surveillance systems, guard management, and physical security equipment, ensuring functionality and adequate staffing at all times.
- Monitor and evaluate the performance of outsourced security guards, ensuring adherence to service standards.
- Monitor the attendance and appearance of security guards, ensuring compliance with uniform and hygiene standards.
- Supervise and train the guarding security and other personnel assigned to protective service duties, as necessary.
- Assist the Security Manager to implement Mattel procedures to protect assets in compliance with global policies and procedures and local, state, and federal laws.
- Oversee the access badge control system, including employee badging activities.
- Conduct regular inspections of buildings, equipment, and operational systems to ensure compliance with company policies and take immediate corrective actions when deviations or deficiencies are found.
- Review all security incident reports, identifying and addressing potential issues to be addressed.
- Assist in preliminary investigations on security incidents, including breaches, brand protection, intellectual property concerns, theft, and workplace violence.
- Conduct post-incident analysis to identify root causes and implement preventive measures to avoid recurrence.
- Coordinate security activities with relevant departments to support the security awareness program.
- Support and participate in internal or external audits related to security, supply chain, or other relevant audits.
- Develop security measures for restricted access products to meet business needs.
- Minimum Diploma or Bachelor's degree. Advanced certifications such as CPP, PSP, CISSP, TAPA, or C-TPAT are an advantage.
- Minimum 2 years of relevant experience in a supervisory role within a security organization, preferably at an MNC or in a similar industry.
- Experience in conducting investigations into security-related incidents, such as breaches, loss prevention cases, and workplace violence.
- In-depth knowledge of security equipment and systems, including intrusion alarms, CCTV, integrated security systems, card access systems, badge preparation, and visitor management systems.
- Proficiency in English and Malay is required. Fluency in additional languages, both spoken and written, is considered an advantage.
- Experience in conducting supply chain security assessments and audits, such as C-TPAT, customer audits, and internal/external audits.
- Excellent analytical and problem-solving skills to identify and mitigate security risks effectively.
- Proficiency in risk assessment methodologies and incident response strategies.
- Strong leadership and management skills to oversee security operations and personnel.
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