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Hospitality Operations Director

1 week ago

Penang, Malaysia ALV Group of Companies Full time

This role involves analysing key performance metrics such as ADR, RevPAR, and daily pick-up trends. The ideal candidate will possess a bachelor's degree in hospitality management or a related field and at least 3 years of experience in revenue and reservations management, guest relations, or a related role.

Responsibilities:
  • Conduct weekly and monthly forecasting and demand analysis.
  • Oversee revenue reporting, including daily pick-up analysis and preparing weekly revenue meetings.
Requirements:
  • Experience with OTAs and eCommerce platforms is mandatory.
  • Proficiency in Reservation Management, Channel Managers and Property/Hotel Management Systems, as well as Microsoft Office applications.