Freight Service Coordinator

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Emply Denmark Full time

The successful candidate will be responsible for managing logistics operations, including freight arrangements, customs clearance, and pick-up/delivery activities. You will work closely with customers, internal teams, vendors, and network offices to ensure smooth shipment execution, operational excellence, and customer satisfaction.

Job Description
  • Manage end-to-end logistics for in-gauge shipments via air, ocean, and road, including quoting, organizing, billing, documentation, and operational coordination.
  • Liaise with airlines, carriers, co-loaders, suppliers, and overseas offices to secure competitive rates and ensure efficient shipment handling.
  • Monitor shipment progress, address delays or damages, and provide regular updates to customers.
  • Ensure compliance with SOPs, customer KPIs, and company policies, including health, safety, and environmental standards.
  • Verify the accuracy of shipment documentation (e.g., MBL/HBL, MAWB/HAWB, invoices) and resolve any discrepancies.
  • Coordinate with all stakeholders—customers, carriers, customs, and internal teams—to ensure timely delivery and avoid additional costs.
Benefits
  • Competitive salary package
  • 20 days of Annual Leave
  • Medical Insurance coverage
  • Corporate Classpass Plan
  • Flexi Benefit for Learning & Development


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