Front Desk Director
7 days ago
The Duty Manager is responsible for overseeing the front office department, ensuring seamless operations, and delivering exceptional guest experiences.
- Lead the night audit process, ensuring accuracy and timeliness in financial reporting.
- Design and implement strategies to boost occupancy and ADR through effective front desk sales techniques.
- Partner with senior leaders to develop and execute departmental plans.
- Monitor and verify guest credit and billing instructions.
- Foster a culture of excellence among front-line staff, promoting FIT marketing techniques and maximizing sales opportunities.
- Deliver personalized service, attentive care, and recognition to guests, meeting their needs and exceeding expectations.
- Address guest concerns, gather feedback, and build relationships to drive continuous improvement in guest satisfaction.
- Communicate closely with the Front Office Manager on all operational matters affecting guest service and hotel operations.
- Manage staff scheduling, work assignments, and performance goals, providing coaching and feedback to enhance team member performance.
- Ensure team members receive comprehensive training on laws, regulations, and safety protocols.
This role offers a rewarding career path with IHG, including hotel discounts worldwide and opportunities for growth.
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Front Desk Associate Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Compass Offices Full timeWe are seeking a highly motivated Front Desk Associate Manager to join our team at Compass Offices.As a Front Desk Associate Manager, you will be responsible for delivering exceptional customer experiences and managing the day-to-day operations of our front desk area.Key responsibilities include welcoming clients and guests, managing client requests, and...
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Front Desk Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeAbout the RoleThis role offers an exciting opportunity to join our front desk team and provide exceptional customer service to our guests. The successful candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.ResponsibilitiesProvide friendly and efficient service to all guests.Process all guest...
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Front Desk Manager Assistant
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full timeJob Summary:We are seeking an organized and detail-oriented individual to join our team as an Administration Clerk. The successful candidate will provide administrative support to the office, manage office supplies and inventory, and greet and assist visitors.Duties and Responsibilities:Answer phone calls, redirect them to relevant personnel, and manage...
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Facilities Management Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jones Lang LaSalle Incorporated Full timeJob DescriptionThe Facilities Management Director will be responsible for overseeing operations across the AMEA region, ensuring alignment with company objectives and policies. This includes managing teams, operational governance, and overseeing budget and expenditures. The successful candidate will have excellent leadership and communication skills, with...
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Hotel Front Office Supervisor Role
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeAbout the RoleThis Operational Manager Position plays a key role in ensuring the smooth operation of the hotel's front office department.The successful candidate will be responsible for assisting the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.ResponsibilitiesManage the front desk...
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Front Office Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeAre you looking to advance your career in hotel operations?About the RoleThe Duty Manager is responsible for assisting the Front Office Manager/Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at Grand Hyatt Kuala Lumpur.Main ResponsibilitiesAssist with the efficient running of the department in line with Hyatt...
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Service Desk Supervisor
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAbout the Role:The GSOC Manager will play a critical role in ensuring the success of the Global Service Operations Center. This includes overseeing the day-to-day operations, managing a team of GSOC analysts, and collaborating with other regional managers and directors.Responsibilities:Team Oversight: Supervise and motivate the GSOC analyst team to ensure...
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Director of Front-End Development
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tranglo Full timeAbout This Opportunity:We are seeking an experienced Front-End Lead Engineer to join our team and drive the development of innovative front-end applications for our cross-border remittance solutions. As a key member of our team, you will be responsible for leading the development of modern, scalable applications that handle high-volume transactions while...
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Front-End Technical Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tranglo Full timeAbout Our Team:We are looking for a skilled Front-End Lead Engineer to join our team and drive the development of innovative front-end applications for our cross-border remittance solutions. As a key member of our team, you will be responsible for leading the development of modern, scalable applications that handle high-volume transactions while delivering a...
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Front Office Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Federal Kuala Lumpur Full timeJob SummaryWe are seeking a highly skilled and experienced Duty Manager to lead our front office operations. The successful candidate will be responsible for ensuring seamless guest experiences, maintaining a secure environment, and driving operational excellence.This is a full-time on-site role that requires strong leadership and management skills, as well...
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Hotel Operations Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia IHG Hotels & Resorts Full timeJob DescriptionWe are seeking an experienced Duty Manager to join our team at Kimpton Naluria Kuala Lumpur@ The Exchange. As a Duty Manager, you will play a crucial role in ensuring the smooth operation of the front office department.Oversee the night audit function and ensure accurate preparation of daily financial reports.Develop strategies to increase...
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Hotel Service Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeRole OverviewThis role is a critical part of the hotel's front office team and plays a key role in ensuring the smooth operation of the department.The successful candidate will be responsible for assisting the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.Main ResponsibilitiesManage...
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Guest Relations Department Head
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeFront Office Supervisor Job DescriptionThis role is responsible for assisting with the efficient operation of the front office department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest, and owner expectations.The successful candidate will be responsible for assisting the Front Office Manager /...
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Operational Manager Position
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeJob SummaryThis role is responsible for assisting with the efficient operation of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest, and owner expectations.The successful candidate will be responsible for assisting the Front Office Manager / Assistant Front Office Manager in managing...
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Guest Services Coordinator
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeJob Summary:We're seeking a highly skilled Duty Manager to join our team at Grand Hyatt Kuala Lumpur. As a key member of our Front Office team, you'll be responsible for assisting the Front Office Manager/Assistant Front Office Manager in managing the day-to-day operation of the Front Desk.Key Responsibilities:Assist the Front Office Manager/Assistant Front...
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Technical Operations Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MISC Group Full timeResponsibilitiesThe Technical Operations Director will be responsible for leading the development of engineering and design projects, including Conceptual Engineering, Engineering Definition, Front End Engineering Design, and Detailed Design Engineering.This role requires strong technical expertise, excellent communication skills, and the ability to work...
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Hotel Duty Supervisor
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe're seeking a motivated individual to join our team as a Duty Manager.About the PositionThis role involves assisting the Front Office Manager/Assistant Front Office Manager in overseeing the Front Desk operations at Grand Hyatt Kuala Lumpur.Key ResponsibilitiesSupport the management team in achieving operational efficiency and excellence.Maintain high...
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Trade Operations Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeJob Description:We are seeking a highly skilled individual to join our team as a Trade Operations Manager. The successful candidate will be responsible for managing deals, resolving issues under tight deadlines, and providing dedicated support to the trading desks.The ideal candidate will have excellent communication skills, the ability to work...
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Customer Service Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe're looking for a highly organized and motivated individual to join our team as a Duty Manager.About the RoleThis role involves assisting the Front Office Management team in overseeing the daily operations of the Front Desk at Grand Hyatt Kuala Lumpur.Main ResponsibilitiesSupport the management team in achieving operational efficiency and...
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Duty and Night Team Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia IHG Hotels & Resorts Full timeRole OverviewThe Duty Manager plays a vital role in ensuring the success of the front office department, driving business results, and delivering exceptional guest experiences.Lead the night audit process, ensuring accuracy and timeliness in financial reporting.Develop and implement sales strategies to increase occupancy and ADR at the front desk.Collaborate...