Customer Service Operations Manager

Job DescriptionWe are seeking a skilled Delivery Operations Specialist to join our team at Gds Services. The ideal candidate will have experience in customer service management, with a strong focus on delivery operations.In this role, you will be responsible for managing the delivery of services to customers, ensuring that all aspects of project delivery and...

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Customer Focused RoleWe are looking for a Customer Satisfaction and Sales Growth Expert who can build and maintain strong relationships with customers to ensure their satisfaction and loyalty. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building...

About the Role:The Service Engineer (Planner) will cover the Johor region in servicing clients for Carrier Global Corporation, a leader in intelligent climate and energy solutions. This role champions customer relationship and engagement processes.Key Responsibilities:Attend technical meetings at customer sites to provide solutions.Drive planning and...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

A key position for A&W (Malaysia) Sdn Bhd, this role demands a skilled leader to oversee the day-to-day operations of our restaurants. The ideal candidate will possess a strong background in food service management and a proven track record of achieving business goals.Key ResponsibilitiesLead a team of restaurant staff to deliver exceptional customer...

Handle incoming and outgoing calls and attend visitor or walk-in customers.Build relationships with existing customers to follow up with customer maintenance schedules and replacement stock.Cold calling to existing and potential customers to support sales growth.Prepare regular reports on order statuses, customer satisfaction, and complaint...

Welcome to A&W (Malaysia) Sdn Bhd, where we're passionate about delivering exceptional customer experiences and building a talented team of professionals.About the Role:This is an exciting opportunity for a Restaurant Manager/ Asst. Restaurant Manager to join our dynamic team, driving business growth and success through innovative marketing strategies and...

Key ResponsibilitiesIn this exciting role, you will be responsible for:* Forecasting and Budgeting: Develop accurate forecasts and budgets for the CX team to ensure optimal resource allocation and financial performance. Monitor and drive efficiency in operation costs.* Hiring and Team Management: Recruit and manage a high-performing team of CX professionals,...

Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Team Lead to join our team at Tecsia Lubricants Pte Ltd.Key Responsibilities:Customer Interaction: Handle incoming and outgoing calls, attend visitors or walk-in customers, and build relationships with existing customers.Cold Calling: Engage in cold calling to support...

Coordinate sea and air shipments, including booking, pickup, delivery, and transportation schedules.Prepare required documentation for sea and air freight (bills of lading, air waybills, invoices, etc.).Liaise with customs to ensure smooth clearance of sea and air shipments.Update customers on shipment status and address inquiries to ensure...

As a Service Engineer (Planner), you will play a vital role in ensuring the success of our customers' projects.Job OverviewWe are looking for a highly motivated individual to join our team as a Service Engineer (Planner) for Carrier.The successful candidate will be responsible for covering the Johor region in servicing our clients, while being supported by a...

Create your future with Affin You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...

About the RoleAEON CO. (M) BHD. is seeking a Customer Service Representative - Sales Floor to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their enquiries, and providing professional product benefits/knowledge and product advice to customers.The ideal candidate will have 1 year of...

ResponsibilitiesManage the delivery of services to customers, ensuring that all aspects of project delivery and ongoing daily service operations meet the highest standards.Work closely with internal teams to coordinate resources, communicate with customers, and ensure seamless service delivery.Be responsible for driving Data Center construction and...

Job DescriptionYou will be part of our Contract Logistics team adding your leadership expertise and skills to the delivery of Operational Excellence.Your RoleYou will be responsible for the overall performance of an operational site in order to achieve all agreed financial and operational objectives.The activities needed to deliver these objectives...

About UsAEON Credit Service (M) Bhd is a leading provider of credit card services in Malaysia. We offer a range of credit cards and Aeon Member Plus Card products that cater to different customer needs.In this role, you will have the opportunity to promote and sell our products to customers and help them achieve their financial goals.Salary and BenefitsThe...

We are looking for a Customer Experience Team Member to join our team at Eggette Lab. As an Outlet Service Crew member, you will be responsible for delivering outstanding customer experiences and ensuring smooth operations within the store.Key Job Functions:Customer Interaction:1. Greet customers warmly and assist them in placing their orders, providing...

We're looking for a Store Operations Manager who can take charge of our store's daily activities. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our business.Main Responsibilities:Plan and execute operational strategies to meet customer needsManage the store team to achieve sales targets and maintain high service...