Customer Service Delivery Manager

1 week ago


Johor Bahru, Johor, Malaysia Gds Services Full time
Job Description

We are seeking a skilled Delivery Operations Specialist to join our team at Gds Services. The ideal candidate will have experience in customer service management, with a strong focus on delivery operations.

In this role, you will be responsible for managing the delivery of services to customers, ensuring that all aspects of project delivery and ongoing daily service operations meet the highest standards. You will work closely with internal teams to coordinate resources, communicate with customers, and ensure seamless service delivery.

The successful candidate will possess excellent customer interface experience, good communication and coordination skills, and good writing skills to draft reports. They will also have strong learning skills and a self-driven character, with the ability to adapt to changes and take on new challenges.



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