Beauty Retail Management Opportunity

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sephora USA, Inc Full time

About Sephora Malaysia

Sephora SEA has experienced rapid growth in the region with many more stores and countries to come. As a Store Manager , you will play a key role in driving commercial success.

Key Responsibilities:

  • Taking full ownership of the store and its commercial success.
  • Addressing identified improvement areas.
  • Driving continuous improvements in the store's sales, productivity and profitability.
  • Sharing best practices to drive the collective performance of all district stores.
  • Utilizing client service reporting and observations to monitor service levels and remedy areas of opportunity.

Self/Team Management:

  • Leading service by example.
  • Balancing time between selling and leading team members on the sales floor.
  • Ensuring there is always a manager in charge on duty (MIC) on the sales floor, focusing team members on serving customers and on selling.
  • Scheduling staff so as to properly serve customers, driving sales and executing tasks.

Job Requirements:

  • You have a minimum secondary school education, preferred advanced diploma or University degree.
  • You have a minimum 5 to 8 years work experience in a beauty/fashion customer and commercial focused retail environment.
  • You have a minimum of 3 years' experience in the capacity of a Store Manager, managing a team of at least 20 members.


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