Customer Service Representative

1 week ago


Butterworth, Penang, Malaysia SGK Full time
About Us

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that gives brands the freedom to speak louder, scale faster and grow stronger.

We are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for managing client relationships, coordinating projects, and ensuring timely delivery of services.

Responsibilities:

  • Manage client relationships and develop strong rapport with clients.
  • Coordinate projects from estimation to completion.
  • Monitor project progress and ensure timely delivery of services.
  • Prepare and submit accurate project reports and invoices.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements:

  • Secondary School/ Diploma/ Degree in Business Studies, Management, Communication, Supply Chain Management or an equivalent combination of education and experience.
  • Prior working experience in project management, client services, customer services, account management and sales.
  • Proficient in English language both spoken and written.
  • Proficient in Microsoft Office.


  • Butterworth, Penang, Malaysia Northern Tool Full time

    About the JobWe are looking for a talented Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, promoting our products and services, and working collaboratively with colleagues to achieve sales goals.Responsibilities:Deliver exceptional customer experiences through proactive...


  • Butterworth, Penang, Malaysia flexHR Full time

    Key ResponsibilitiesWe are looking for a highly motivated Customer Service Representative to provide technical assistance to our clients via phone, email, or chat.The ideal candidate will have excellent communication skills and be able to troubleshoot and diagnose problems efficiently.This position requires a strong understanding of computer systems and the...


  • Butterworth, Penang, Malaysia Ikano Bank AB Part time

    Career OpportunityWe are looking for a talented individual to join our team as a Customer Service Representative - Food & Beverage at IKEA Batu Kawan. As a key member of our restaurant team, you will be responsible for providing exceptional customer service while ensuring the highest standards of food quality and safety.Your Key ResponsibilitiesHandle...


  • Butterworth, Penang, Malaysia Sanlam Limited Full time

    At Sanlam Limited, we are seeking a highly skilled and motivated individual to join our team as a Financial Services Representative. As a key member of our team, you will play a vital role in promoting our financial services products and delivering exceptional client experiences.Job Description:Company OverviewSanlam Limited is a leading financial services...


  • Butterworth, Penang, Malaysia IKEA Part time

    About the Job DescriptionThis job description outlines the key responsibilities and requirements for the position of Retail Sales Associate at IKEA. As a member of our sales team, you will play a critical role in delivering an exceptional customer experience, driving sales growth, and contributing to the overall success of our business.The ideal candidate...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About UsAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are dedicated to providing exceptional customer service and building strong relationships with our clients.We are seeking a highly skilled Mandarin Customer Success Specialist to join our team.


  • Butterworth, Penang, Malaysia Ikano Bank Part time

    IKEA Batu Kawan Job DescriptionOur team is seeking a Part-time Customer Relations Officer - Services to ensure a positive shopping experience for all IKEA visitors and customers.Key Responsibilities:Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.Handle customers' issues efficiently and with...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    We invite applications for the Customer Service Team Lead position at AEON Credit Service (M) Berhad in Penang.As a seasoned professional, you will oversee the delivery of exceptional customer service, leading a team to achieve high standards in merchant satisfaction and sales growth.Your primary objectives will be to monitor and improve the quality of our...


  • Butterworth, Penang, Malaysia Interway Transport Sdn Bhd (25273-T) Full time

    We are looking for a passionate, dedicated, and professional Customer Service Representative to join our dynamic team at INTERWAY Transport Sdn Bhd.As a key member of our customer service department, you will be responsible for providing top-notch service and resolving customer inquiries to ensure an excellent customer experience.Key ResponsibilitiesRespond...


  • Butterworth, Penang, Malaysia Bestari Full time

    Job Profile: As a Customer Success Representative at Bestari, you will play a critical role in driving business growth by developing strong relationships with customers and identifying new business opportunities.About the Role: In this role, you will be responsible for developing account plans, recommending products, and ensuring timely delivery of solutions...


  • Butterworth, Penang, Malaysia Total Marketing & Distribution Sdn Bhd Full time

    Job Title: Customer Support Assistant Manager / Senior Executive Customer Support (E-commerce)Location: Penang, MalaysiaJob Type: Full Time, On-siteSalary Range: RM 5000 to RM 7000Years of Working Experience: 1-3 yearsMinimum Qualification: Post Secondary / Diploma / DegreeJob Summary:Looking for candidates available to work:Monday: Morning,...


  • Butterworth, Penang, Malaysia Rising Net Malaysia Full time

    Company OverviewRising Net Malaysia is a dynamic and energetic company that believes in growth, teamwork, and having fun along the way.Job DescriptionThis role involves providing technical support and solutions to customers, handling warranty claims, and serving as the initial point of contact for all technical-related concerns.Key Responsibilities:Technical...


  • Butterworth, Penang, Malaysia IKEA Part time

    Our Vision:We want to create a better everyday life for many people by making sustainable and affordable furniture solutions available to as many people as possible.About the Role:This role is responsible for ensuring that our customers receive excellent service and enjoy their dining experience at IKEA. As a key member of our Food and Beverage team, you...


  • Butterworth, Penang, Malaysia Laser Prepress Centre Sdn Bhd Full time

    We are committed to building long-term relationships with our customers and partners, and we believe that our dedicated sales team is instrumental in achieving this goal.As a Hybrid Sales Representative, you will work closely with cross-functional teams to develop and implement sales strategies that drive revenue growth and enhance customer satisfaction.Your...

  • Sales Representative

    2 weeks ago


    Butterworth, Penang, Malaysia CHL Innovation Full time

    About the roleWe are looking for an enthusiastic and driven Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products to new and existing customers. This is a full-time, on-site role work at office based in Bukit Mertajam Penang or worksite all the time.What you'll be doingIdentifying and...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job DetailsThis is an exciting opportunity to join Agensi Pekerjaan JobScoper Sdn. Bhd.'s dynamic team as a Mandarin Customer Support Executive. Key highlights include:Working with a diverse team of professionalsOpportunities for career growth and advancementA collaborative and supportive work environmentResponsibilitiesDelivering exceptional customer...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Company OverviewAgensi Pekerjaan JobScoper Sdn. Bhd. is a dynamic international company that values teamwork and employee development.


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    A successful Sales and Service Executive at AEON Credit Service (M) Berhad will deliver exceptional merchant servicing, focusing on relationship-building and driving sales growth.This role involves proactively addressing merchant concerns, resolving issues promptly, and continually seeking ways to improve customer satisfaction.To succeed in this position,...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full time

    OverviewSalary: 3,500 MYR ~ 4,500 MYRDepartment: LogisticJob DescriptionJob Overview:As a Junior Customer Support Representative at [Company Name], you will play a key role in assisting clients with their logistics and shipping inquiries, ensuring smooth and efficient service delivery.Key Responsibilities:Respond to customer inquiries via phone, email, or...


  • Butterworth, Penang, Malaysia AFFIN Group Full time

    We're looking for a talented Consumer Banking Products Representative to join our team at AFFIN. As a key member of our sales team, you'll be responsible for promoting mortgage financing and consumer banking products to various market segments.Your Key Responsibilities will include: Developing and implementing sales strategies to promote mortgage financing...