Claims Investigator, Kuala Lumpur

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

The incumbent is responsible for providing efficient and effective support to the Company goals by meeting and exceeding expectations on performing claims due diligence, claims investigation, potential fraud detection.

Key Responsibilities:
  1. To conduct and drive claims investigation of suspicious, early, and fraudulent claims, engaging with team members to efficiently manage investigation for fast resolution.
  2. To carry out claims due diligence and investigation as per established claims standard operating procedures (SOP) and guidelines.
  3. To drive fast claims due diligence and investigation outcome for quick resolution.
  4. To partake in activities and share ideas to curb claims loss ratio.


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