Investigation and Claims Resolution Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

As a seasoned claims investigator, you will play a key role in maintaining the integrity of our claims process, ensuring that all investigations are conducted fairly and impartially.

You will have the opportunity to work closely with cross-functional teams, sharing your expertise and knowledge to drive improvements in claims handling and customer satisfaction.

Accountabilities:
  • Conduct thorough and unbiased investigations into claims, identifying potential fraud and taking corrective action.
  • Collaborate with team members to achieve shared goals and objectives.
  • Contribute to the development of policies and procedures to improve claims handling and customer satisfaction.


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