Customer Service Director
5 days ago
The successful candidate will be responsible for managing the day-to-day operations of our restaurant, including supervising staff and ensuring efficient service delivery. You will also be expected to maintain a safe and clean work environment, adhere to health and safety regulations, and develop strategies to improve customer satisfaction and loyalty.
Key Responsibilities- Manage day-to-day food and beverage operations.
- Supervise staff and ensure efficient service delivery.
- Maintain a safe and clean work environment.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Analyze sales trends and optimize menu offerings.
- Minimum 3-4 years of experience in Food & Beverage industry.
- Fluent in spoken and written English and Mandarin.
- Excellent communication and interpersonal skills.
- Basic competency in Microsoft Office (Word, Excel and PowerPoint).
- Possess good initiative and leadership skills.
- Annual leave, MC
- EPF, SOCSO, EIS
- Medical Reimbursement
- Festive Gift
- Annual D&D
- Staff Discount
- Annual Bonus
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Customer Service Director
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