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Retail Business Development Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

About the Role

We are looking for a results-driven Retail Business Development Manager to join our team in TRX Kuala Lumpur. As a key player, you will be responsible for driving sales growth, improving store operations, and developing high-performing teams.

Key Responsibilities:

  • Oversee and ensure efficiency of day-to-day operations of the store.
  • Analyze reporting and daily sales trends to make real-time strategic business decisions.
  • Develop and implement plans to meet short-term objectives and improve store performance.
  • Train and develop team members on business acumen to drive business performance.
  • Coach Store Supervisors and team members, identify learning opportunities, and develop employee development plans.

Requirements:

  • At least 7 years of retail experience with minimum 3 years management experience at least at Supervisory level.
  • Experience in retail operations, budgeting, planning, customer service, sales, and people leadership and management.
  • Ability to lead the delivery of a high level of customer service in a brand retailer.
  • Proficient in Microsoft Office products and retail business systems.
  • Ability to communicate in English.
  • Ability to build, lead, and manage high-performing teams.