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Warranty Policy Coordinator

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Great Wall Motor Sales Malaysia Sdn. Bhd. Full time
About the Role

This Warranty Policy Coordinator position is ideal for individuals who enjoy working in a dynamic environment and have a passion for technical analysis.

Key Responsibilities
  • Warranty Claim Processing
  • Manage and improve warranty guidelines and policies.
  • Control and monitor claim rates for parts, material, sublet, and Flat Rate Time (FRT).
Collaboration and Communication
  • Coordinate with suppliers to support any market technical issues.
  • Discuss and coordinate with local suppliers to support any market technical issues.
Requirements
  • Candidate must possess at least Diploma / Degree in Engineering / Economic/ Account or equivalent.
  • Required languages: English, Bahasa Malaysia, we are also seeking candidates proficient in Mandarin to better serve our Mandarin-speaking clients.
  • At least 3 years of working experience in the related field is required for this position.