Technical Support Specialist
2 weeks ago
Supporting the Future of Electronics
">KLA is a global leader in the semiconductor manufacturing ecosystem. Our cutting-edge technologies are the backbone of virtually every electronic device in the world. From wafer and reticle fabrication to integrated circuit packaging and flat panel display production, we're dedicated to driving innovation and excellence.
">Our commitment to R&D is evident in our allocation of 15% of sales revenue to driving innovation. This focus has enabled us to develop solutions that address real-world challenges and push the boundaries of what's possible. Our multidisciplinary teams of experts collaborate closely with leading technology providers to accelerate the delivery of tomorrow's electronic devices.
">The Role
">- ">
- Perform field service activities associated with troubleshooting, diagnostic, and repairing complex equipment at customer facilities.">
- Resolve installation and upgrading problems to ensure seamless system operation.">
- Coordinate equipment schedules to minimize downtime and optimize productivity.">
- Conduct customer training sessions on equipment maintenance support, empowering users to maximize their application potential.">
- Prepare comprehensive field service reports on customer support activities and provide documentation to relevant functions regarding recurring problems.">
Qualifications
">- ">
- Bachelor's degree in Mechanical/Mechatronics/Electrical/Electronics Engineering.">
- Minimum 4 years of experience in PCB/ICS field processes.">
- Excellent interpersonal and communication skills to understand customer needs effectively.">
- Ability to work independently and show initiative.">
- Flexibility to work overtime and travel at short notice.">
Our Commitment
">A competitive total rewards package designed to promote an inclusive environment and meet the diverse needs of our employees.
">KLA is committed to being an equal opportunity employer.
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