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Account Growth Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cognite AS Full time
Key Responsibilities
  • Develop trusted advisor relationships with key stakeholders, including executive sponsors, budget owners, and decision-makers.
  • Owning relationships with executive sponsors, budget owners, and decision-makers, driving customer adoption and usage through training, evangelism, and strategic alignment.
  • Identifying and executing new use cases and expansion opportunities to additional customer sites, collaborating with Account Executive (Sales) and Delivery Manager for customer introductions and relationship hand-offs.
  • Demonstrating value and leading renewal discussions to ensure customer retention and long-term partnerships.

Your proactive approach to monitoring customer metrics will enable you to identify at-risk accounts and take proactive measures to maintain and improve customer health.