Account Growth Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ezypay Pty Full time

Job Overview

Ezypay Pty is seeking a seasoned Senior Key Account Manager to own and grow client relationships across the Asia region.

The successful candidate will be responsible for maintaining and growing key partnerships within Asia, leveraging their expertise in building and nurturing high-value client relationships at a C-Suite level.

This role requires exceptional communication and interpersonal skills to foster deep client relationships, prepare and conduct in-depth business reviews, and drive business growth.

Key Responsibilities:

  • Embed Ezypay as an integral part of clients' businesses through deep understanding of their needs.
  • Protect existing revenue while proactively identifying and pursuing new growth opportunities within key accounts.
  • Develop and execute strategic account management and engagement plans.
  • Lead and develop a team of Account Executives in the Malaysia office.
  • Build and maintain strong relationships with key stakeholders at all levels within clients' and Ezypay's organisations with a focus on C-Suite.
  • Prepare and deliver compelling business reviews to clients including data analysis and insights.
  • Continually drive optimization and growth, while reporting to key stakeholders on results, both internally and within customers' businesses.
  • Accurately forecast.
  • Negotiate commercial arrangements with customers.

Requirements:

  • Minimum 10 years' experience in a similar role.
  • Proven track record in managing and growing key accounts in the payments industry.
  • Proven leadership success.
  • Deep understanding of the payment ecosystem and subscription-based business models.
  • Strong commercial acumen, including contract negotiation and financial analysis.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work autonomously and collaboratively in a global matrix environment.
  • Fluency in English is mandatory.


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