IoT Solution Strategist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full time
Job Description

Overview

We are seeking a highly skilled IoT Solution Strategist to drive the adoption of IoT connectivity and mobile solutions with our ecosystem partners.

This role is critical in enhancing our proposition on a continuous basis and matching end-customer needs to available technical solutions, including E-2-E rollout of new IoT solution offerings by Maxis.

Key Responsibilities

  • To drive IoT connectivity solution strategy from industry/market perspective - identify core proposition across Maxis portfolio of products, identify other potential partners, establish partner commercial engagement framework (e.g. business model, roles and responsibilities, SLAs etc) and deliver on targets meet to IoT Business Revenues (i.e. meet Annual Operating Plan targets).
  • Lead and drive e-2-e connectivity solutions along with internal stakeholders in order to deliver technical solutions to meet customer expectations based on typical customer requirements and ensuring the technical solutions meet the needs of specific IoT customers and selected industry verticals.
  • Work with IoT Solution partners and IoT Product team to gather requirements to enhance Maxis IoT connectivity offering on a continuous basis and, where bespoke solutions are required, match end-customer needs to available technical solutions, tailoring where necessary including E-2-E rollout of new IoT solution offerings by Maxis.
  • Ensure delivery of committed projects via end to end project management (e.g. from user requirements, associated business justifications, project planning, implementation and go-to-market plans), this could include solution delivery based on B2B customer requirement or management of bid submissions.
  • Responsible for defining and overseeing the delivery of IoT self-care and UCE initiatives to assess success of our aspiration to offer 'superior customer support' via the voice of customer surveys and driving any related improvements to the IoT product, processes and services and also execution of self-serve initiatives and related awareness programs with customers.


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