IT Hardware Solutions Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Denave Full time

Denave is seeking an IT Hardware Solutions Specialist to join our team. As an Inside Sales Representative, you will play a key role in identifying and engaging potential clients, developing relationships, and supporting sales efforts for our IT hardware products.

Main Responsibilities:

  • Identifying Opportunities: Identify and qualify leads through outbound calls, emails, and research to build a pipeline for IT hardware solutions.
  • Relationship Development: Build and maintain strong relationships with existing and potential customers. Respond promptly to client inquiries and provide exceptional customer service.
  • Needs Analysis: Understand customer needs and recommend appropriate IT hardware solutions from our product offerings, ensuring they align with their requirements and budget.
  • Project Support: Assist the sales team with proposal preparation, pricing, and tracking project milestones. Ensure timely and accurate delivery of information to clients.
  • Account Growth: Follow up on leads and build long-term relationships with customers to increase repeat business and referrals.
  • Client Satisfaction Enhancement: Work closely with program managers and stakeholders to ensure client satisfaction and project success.

Essential Skills and Qualifications:

  • 2+ years of experience in inside sales, ideally within the IT hardware or technology industry.
  • Fluent in English, both written and verbal. Additional language skills are a plus.
  • Desire to meet and exceed sales performance goals
  • Proficient in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
  • Experience with cold calling and lead generation.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.


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