Motor Insurance Specialist
7 days ago
Role Overview
Allianz Services, as part of the Allianz Group, aims to become an individual business segment by combining various businesses from different parent companies. This position is part of the claims team and plays a crucial role in managing motor claims related to own damage.
Key Performance Indicators
- Collaborate with Distribution, Product, Underwriting, and other internal stakeholders to ensure alignment of coverage, policy intent, and wordings.
- Attain annual claims savings and loss ratio target set by entities.
- Effective claims management skills, including compliance to protocols/operating procedures, reserving, and managing a panel of service providers.
- Maintain good turn-around-time and claims service level standards to ensure customer claims experience are met.
Required Skills and Qualifications
- Recognized degree or diploma.
- Certification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI), and Commercial General Insurance (ComGl) with Singapore College of Insurance.
- Minimum 7 years of experience in motor claims handling with a focus on own damage claims within the Malaysia or Singapore insurance market.
- Good knowledge of Microsoft Office software and any other technology applications.
- Strong knowledge of motor insurance policies, regulations, and industry practices in Malaysia and Singapore.
- Excellent analytical, negotiation, and communication skills.
- Meticulous, analytical, problem-solving, and organized.
- Open-minded, proactive, receptive to new ideas and cope well with changes and pressure.
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