Protege Sales Support Motor Business Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Etiqa Insurance and Takaful Full time

Job Overview

  • We are seeking a talented individual to join our team as a Protege Sales Support Motor Business Manager.
Job Description

In this role, you will be responsible for providing business support and handling transaction-related issues, ensuring outstanding payments are cleared within the turnaround time (TAT). You will verify data for accuracy and process and submit reimbursement invoices to operations in a timely manner.

You will also perform User Acceptance Testing (UAT) and participate in live testing for systems including General Ease, Flas, and the Franchise System for Motor EGTB. This involves reviewing, providing feedback, and signing off on system updates while working closely with cross-functional teams.

You will prepare and provide regular weekly and monthly reports to relevant parties, ensuring that all stakeholders are consistently updated on progress and results.

You will assist in coordinating day-to-day tasks, liaise with franchise branches, and contribute to operational duties in the motor department, ensuring that all relevant information is communicated accurately and efficiently to meet service needs.

You will liaison with various departments to establish and maintain support, assist with day-to-day endorsements, and coordinate with processing and receipting teams on overall operational functions.

You will also assist in managing and tracking commission recovery, providing support to the motor department in overseeing franchise branch commission recovery, and ensuring prompt and accurate tracking to meet company satisfaction.



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