Customer Service Manager
2 weeks ago
Job Summary
We are seeking a seasoned Senior Claims Services Coordinator to lead our claims operations team. The successful candidate will possess extensive knowledge of insurance claims processes and procedures. Primary duties include managing claims workflows, coordinating with internal teams, and providing exceptional customer service.
Essential Duties
- Claims workflow management and coordination
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work under pressure and meet deadlines
Requirements
- At least 5 years' experience in claims administration
- Proven track record of delivering results in a fast-paced environment
- Strong analytical and problem-solving skills
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Customer Service and Sales Representative
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeWe are seeking a talented Customer Service and Sales Representative to join our team at AEON Credit Service (M) Berhad. In this role, you will be responsible for providing exceptional customer service and sales support.About the RoleTo deliver outstanding customer service, resolving queries and issues promptly and professionally.To promote and sell loan and...
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IT Service Delivery Manager
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeWe are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...
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Customer Service Financial Advisor
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeRole OverviewWe are seeking a Personal Loan and Credit Card Specialist to join our team. As a Personal Loan and Credit Card Specialist, you will be responsible for selling and cross-selling Personal Loan & Credit Card products. You will ensure that all applications are in proper order prior to submission for approval. You will create opportunities and...
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Customer Service Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DBR INTERNATIONAL SDN. BHD. Full timeAbout the roleThis is an exciting opportunity to join the dynamic team at DBR International Sdn Bhd as a Customer Service Manager (Hong Kong Retails). As a key member of the customer service department, you will be responsible for managing and overseeing the delivery of exceptional customer service across our Hong Kong retail operations. This full-time role...
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Customer Service Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeAt EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...
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Customer Service Manager
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we strive to be partners for every life and protectors for every future.Join us in delivering exceptional customer service as an Executive Contact Centre team member!We are seeking a talented individual to provide high-quality telephone servicing facility to customers by meeting and exceeding their expectations. Key...
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Manager, Customer Service
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeSummary:The Customer Service Manager is responsible for overseeing and leading the customer service team,including overseas CS Teams, to ensure exceptional customer experiences. This role involves managingday-to-day operations, addressing customer inquiries and concerns, and fostering a positive andproductive work environment within the team.The Customer...
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Customer Service Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia RD Technologies Full timeCustomer Service Manager/ Senior Customer Service officer (location: Kuala Lumpur, Malaysia)Responsibilities:Customer Support Management: responsible for answering customer questions and inquiries through various channels (phone, email, chat)Channel Optimization: Develop and implement strategies to improve customer engagement and response times across all...
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Manager, Customer Service
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Be International Marketing Sdn. Bhd. Full timeAdd expected salary to your profile for insightsThe Customer Service Manager shall be responsible for managing the team's daily operations for both local and overseas countries to provide excellent support to the Independent Business Owners (IBOs) by addressing their inquiries, feedback, and complaints and to create a productive and efficient work...
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Customer Service Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full timeWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full timeWe are looking for a talented Customer Service Representative to join our front desk team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and resolving any issues that may...
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Customer Service Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Best World Lifestyle Full timeJob Summary:Manage day-to-day store operations, including inventory management, floor management, and POS/invoicing.Lead a team of customer service staff to provide excellent service, enhance in-store experience, and maximize sales conversion.Establish regular contact with distributors and maintain healthy relationships.Track and report store performance...
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Logistics and Customer Services Manager
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full timeWe are looking for a highly experienced Logistics and Customer Services Manager to join our team at Markem-Imaje. As a key member of our logistics team, you will be responsible for leading and managing customer care operations to ensure the highest level of customer satisfaction.About the RoleThe successful candidate will have a strong background in...
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Customer Service Operations Manager
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full timeAt Markem-Imaje, a trusted world manufacturer of product identification and traceability solutions, we are seeking a skilled Customer Service Operations Manager to join our team.About the RoleThis is an exciting opportunity to lead and manage customer care operations, ensuring the highest level of customer satisfaction. The successful candidate will work...
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field service engineer malaysia
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full timeThe positionYou will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their...
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Customer Service
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full timeCustomer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...
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Service Management Specialist Lead
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeJob OverviewWe are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.ResponsibilitiesCollaborate with project managers on planning and aligning service activities with ongoing initiatives,...
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Customer Service Assistant Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeCustomer Service Assistant Manager / Manager (Southeast Asia)About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East...
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Customer Service Assistant Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full timeAbout Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...
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Assistant Manager Customer Service
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full timeWe are looking for a skilled professional to join our team as an Assistant Manager, Customer Service Trainer. As a member of our team, you will play a critical role in ensuring that our customer service staff have the necessary skills and knowledge to deliver exceptional service to our policyholders.Responsibilities:Conducting training sessions for Service...