Customer Success and Adoption Manager
4 days ago
Job Details
We are seeking a highly motivated Customer Success and Adoption Manager to drive the adoption and engagement of our sales tracking application. The ideal candidate will have strong communication skills, a proactive attitude, and a willingness to learn.
Responsibilities:
- Drive the adoption and engagement of our sales tracking application.
- Provide exceptional customer service by training and assisting customers, distributors, and the sales team in using the system effectively.
- Collaborate with the technical team to resolve issues and enhance user experience.
- Develop innovative solutions to increase adoption and engagement.
- Work closely with the sales team to drive growth and optimize system usage.
Requirements:
- At least 1 year of sales experience, preferably in FMCG.
- SPM/Diploma in any field.
- A strong desire to learn and grow with the company.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks efficiently.
- Familiarity with Microsoft Office and basic website management is an asset.
- Valid driver's license and willingness to travel required.
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