Support Agent

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia First Century Bank Full time
Key Responsibilities
  • Manage Inbound and Outbound Calls: Respond to customer inquiries, resolve issues, and provide assistance via phone calls.
  • Customer Data Maintenance: Update and maintain accurate customer information, including contact details and call logs.
  • Liaise with Customers: Engage with customers through WhatsApp, addressing their concerns and providing support.
  • Create Brand Awareness: Assist clients in promoting their brand, increasing visibility and reach.
  • Provide Services: Offer various services to clients, catering to their specific needs.


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