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Language Support Agent

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full time
Key Responsibilities
  1. Deliver exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and maintaining a high level of product knowledge.
  2. Maintain accurate records of customer interactions and adhere to our company's quality standards.
  3. Develop and maintain a deep understanding of our products and services to provide accurate and timely responses to customer inquiries.
  4. Work collaboratively with colleagues to achieve team goals and objectives.
  5. Contribute to continuous improvement initiatives to enhance customer satisfaction and overall business performance.