Partner Experience Enhancement Director

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

The EDGE assignment includes:

  1. Responsible for acquiring quality partners in the market and onboarding that partner smoothly to our partner management system.
  2. Single point of contact for all partner business.
  3. Handle complaints from partners in accordance with established internal policies and deliver compliance approved responses to partners when requested.
  4. Work closely with trade marketing, IB product manager, and local conversion/retention team to drive partner business growth.

Are you the one who can help us achieve these goals?

We are looking for someone who shares our values and has the skills and qualifications to excel in this role.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full time

    Axi is a pioneering global financial services company, offering margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. With a presence in six regions, we've built a reputation for excellence and innovation.We're dedicated to creating a workplace where everyone feels valued, respected, and empowered to succeed....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Love Full time

    We are seeking an experienced retail professional to lead our business development efforts. As Director of Customer Experience, you will be responsible for driving sales growth and delivering exceptional customer experiences across our omnichannel platforms.Key Responsibilities:Drive sales growth through innovative marketing strategies and promotions.Develop...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full time

    Innovative Healthcare SolutionsA forward-thinking Life Insurer seeks a skilled Assistant Director, Connected Care - Healthcare Specialist to join their team.In this role, you will be responsible for enhancing collaborative care models through innovation in healthcare delivery, patient experience, and integration of clinical processes and digital health. This...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

    Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OKX Full time

    About UsWe are OKX, a leading crypto exchange that provides safe and reliable services to our users.We are part of OKG, a group that brings the value of blockchain to users worldwide through our products, including OKX Wallet and OKLink.We are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done.Job PositionThis role involves...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cargo-partner GmbH Full time

    About UsCargo-partner GmbH is a dynamic international organization with a leading position in the air and sea freight market. We are committed to providing career plan and professional growth opportunities, implementation of own initiatives, and stability of employment to our employees.Role OverviewThe Freight Development Manager will be responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cargo-partner GmbH Full time

    OverviewThe ideal candidate will have a minimum 1 year of experience in Freight Forwarding, transportation, logistics or a related business or activity. Key qualifications include self-driven, resourceful and good problem-solving skills, strong interpersonal and communication skills, and ability to cultivate contacts with people and partners in strategic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cargo-partner GmbH Full time

    Job DescriptionAs a Freight Development Manager, you will be responsible for driving new business development through selling cargo-partner Network value propositions in specialized vertical markets. This role requires identifying prospective clients, exceeding sales targets, and enhancing client relationships. Key responsibilities include participating in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Coinstore Full time

    Coinstore is seeking an experienced Event Experience Director to lead the planning and execution of high-profile events, including conferences, trade shows, product launches, webinars, and corporate gatherings.Key Responsibilities:Develop and oversee event strategies, ensuring alignment with company goals and business objectives.Lead event teams in planning...


  • Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

    Job DescriptionAs an HR Business Partner at The Access Group, you will play a key role in supporting the rapid growth of our Malaysia Global Operations Centre. You will report directly to the HR Director and work closely with the People Team and leadership & business leaders.You will act as a trusted adviser to senior leaders, coaching, advising, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Crimson Global Academy Full time

    Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full time

    Director of Technology OperationsWe are seeking an experienced technology leader to join our team as a Director of Technology Operations. The successful candidate will be responsible for overseeing the management of various IT services, including incident management, technical support, network administration, asset procurement, security, and vendor...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cornerstone Global Partners (CGP Group) Full time

    Cornerstone Global Partners (CGP Group) is a global recruitment agency specializing in high-end talent acquisition. We are seeking a Senior Marketing Director - Global Medical Devices to lead our client's marketing and commercial efforts.The ideal candidate will have a strong background in marketing and strategy, with extensive experience in leading...

  • HR Business Partner

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CARMA Full time

    About the RoleAs our new HR Business Partner - APAC, you will play a pivotal role in shaping our HR strategy to ensure that our teams remain competitive, innovative, and aligned with industry trends. You will work closely with the Managing Director to drive employee engagement, foster a cohesive and inclusive organizational culture, and lead the charge for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Collaboration and PartnershipThe Associate Director – HR will partner with various teams, including HRBPs, to understand requirements and work with global Centers of Excellence, especially HR services, to deliver HR administrative work.This includes collaborating with HR Centers of Excellence such as Recruitment, Academy, and Compensation and Benefits to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Elevate Marketing Services Full time

    This job is about managing relationships with partners to enhance loyalty and maximize value. You might like this job because you get to build strong connections, analyze data for opportunities, and collaborate across departments for effective service promotion.Develops and implements comprehensive Partner retention strategies in collaboration with the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ormond Hotel Group Full time

    Group Director of Food & Beverage – Ormond Hotel GroupOrmond Hotel Group is a fast-growing hospitality company with a portfolio of 2,500 rooms across Malaysia, the UK, and Japan, with another 1,000 rooms in development and plans to expand further in the region. Our diverse portfolio includes premium economy, boutique luxury, and lifestyle hotel brands,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Strattonshire Ventures Full time

    Sugarbook Live is a rapidly growing platform for mutually beneficial relationships. We're seeking a skilled Product Manager to drive business growth, enhance user experiences, and streamline internal operations.About the Team:Our team is passionate about delivering high-quality products that meet user needs.We're committed to innovation and continuous...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

    We're seeking a Merchant Acquisition Director to join our team at ShopBack Group. As a key member of our business development team, you'll be responsible for driving growth and expansion in our payment platform.Your main focus will be on expanding our merchant network, increasing adoption, and shaping our market presence. To achieve this, you'll develop and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cargo-partner GmbH Full time

    Want a role that you are properly utilised?You can join us on an exciting journey where you can use your skills to identify new businesses and build up our brand in the marketplace. This would be more than just hitting your KPIs, but playing an important role to build up relationships and establish our name in the marketplace. Sounds like your cup of tea?...