Store Development Director
3 days ago
Sephora Malaysia is a dynamic and fast-paced beauty retailer, part of the global LVMH Group. We are committed to delivering exceptional customer experiences and building a community of passionate beauty enthusiasts.
About the Role:
We are seeking a results-driven Store Manager to join our retail leadership team. As a key member of the team, you will be responsible for driving commercial success, leading high-performing teams, and delivering exceptional customer experiences.
Main Responsibilities:
- Oversee store performance, including sales, inventory management, and visual merchandising.
- Lead and develop a high-performing team, focusing on talent development, coaching, and performance management.
- Implement strategies to drive sales growth, improve customer satisfaction, and increase loyalty.
- Cultivate strong relationships with colleagues, customers, and stakeholders to build trust and loyalty.
Requirements:
- A minimum of 5-8 years' experience in a beauty/fashion customer and commercial focused retail environment.
- At least 3 years' experience as a Store Manager, managing a team of 20+ members.
- Intermediate selling experience and comprehensive product knowledge.
- Advanced MS Office proficiency and ability to analyze data to drive business decisions.
- Strong communication, leadership, and problem-solving skills.
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