Digital Events Operations Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Visage Full time

About Us

At Visage, we are passionate about creating engaging experiences for our users through live streaming events. We are a forward-thinking company that values innovation and excellence in all aspects of our operations.

Job Summary

We are seeking a highly skilled Digital Events Operations Specialist to join our team. This role will involve planning and executing live streaming events, managing event logistics, and providing exceptional customer service to users.

Key Responsibilities

  • Plan and launch live streaming events, including setting up equipment and testing connectivity
  • Manage event logistics, including coordinating with vendors and stakeholders
  • Provide exceptional customer service to users, responding to queries and resolving issues in a timely manner
  • Educate users and hosts on the platform to enhance their experience and increase engagement

Requirements

  • Minimum 1 year of experience in live streaming, digital events, and IT industries
  • Previous experience in setting up events is highly desirable
  • Strong communication and problem-solving skills, with the ability to work under pressure
  • Good logical thinking and execution skills
  • Good English language skills, with bonus points for proficiency in Chinese


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